Jefferson Township Holidays from AU$797

The only problem I have with my stay is that I keep getting crappy rooms because Expedia buys blocks of rooms from hotels and then when you use them, they put you in a room that’s next to the utility room or right next to the elevators or some inconvenient spot that the hotels have a hard time filling

Great stay! We’ve been to this property almost every year and it never disappoints.

Loved the cook-to-order fresh meals! All front desk staff were so friendly and eager to help. Our Bell Hop was always so attentive & was sure to be on the lookout for us to get the door (this was greatly appreciated; two toddler sons traveled with us), one staff member stood out most though, she delivered our meals two days in a row and was one of the most authentic, energetic, friendly, innovative individuals we met. While bringing in our breakfast one of the last mornings of our stay she went ABOVE & BEYOND: Our 2 year old son was having a melt down (he wasn't the happiest the last time that she had dropped our food off either) both times she tried to do something to help put him at ease, but the second time; set her apart from everyone else. She not only entered our room with a smile on her face (screaming toddler & 4 year old on the brink of a melt down due to his brother's) she started telling me about being a kindergarten teacher in in her country (Japan, I believe it was) and proceeded to start singing the ABC's in her language (absolutely beautiful!) both of my boys stopped everything, then right before they could start up again she then sang the ABC's in English. It was the most touching experience of my trip & am so thankful for her, just humbled. I hope she gets to see this review, she truly deserves to be recognized for her commitment to the clients of the hotel & to know how much she truly touches people! The impact she really makes.

The accommodations were excellent and the staff was outstanding. Lots of great restaurants nearby, a 5 minute walk from the subway. I will absolutely stay here again.

It was fine but for $750/night I expect a room that doesn’t smell musty and has actual running water. Staff was very responsive and came up quickly to fix water situation. But I still had to run the water to get all the brown gunk out. Iron leaked water all over my clothes. And room needed extra blankets and when I called they said housekeeping was gone for the evening. So I used a bath towel to keep my child warm. Great location for shopping on 5th & by Rockefeller. I liked smaller atmosphere of hotel & concierge was super nice & helpful!